JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and mammoth metropolitan areas, utilizing under habituated airports with less(prenominal) congestion adding to the ability to remain on the priming in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increased seating capacity of 30 seats (24 after additional seating reconfigurations), is cheaper to maintain, fuel effectual and reduces training costs, congenator to other aircraft models used in the industry. Ticketless rifle (e-ticket). At-Home Reservation Agents reduces perspective space and infrastructure costs. Paperless Cockpit (reduces paper execution and results in smart take-offs, quicker turnarounds, and higher(prenominal) aircraft utilization. Service: Does not overbook flights, the refore, customers are never interested with the possibleness of being bumped, i.e. no standbys. No passenger is ever be behind. Layout and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV satellite television. A television at each seat (24 express controlled at the hands of each individual customer). Long and curtly hauls, unlike low-cost competitors that focus on short hauls. true-blue points program that allows customers to secure a free round-trip ticket establish upon points earned. Its superior functional performance, i.e.

more flight hours per day, bett er shutting factor and on-time performance,! few mishandled bags and customer complaints, translates to exceptional customer service. - rear Services General Administration: Key employees of the precaution lag were veterans highly experienced in the airline industry, complementing the companionship and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance song for an environment that encourages safety, caring, integrity, fun and passion. Managements visibility with both employees and customers, and its ability... If you postulate to lend a full essay, order it on our website: OrderCustomPaper.com

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